ITIL® v4: What Is It?
The most recent version of ITIL was released by AXELOS in February 2019. Incorporating the most recent developments in technology and service management, ITIL 4 serves as a foundation for businesses going through a digital transformation. ITIL4 is made up of two main parts: The four-dimensional model is one. Organizations and people: Employees in an organisation should be aware of their duties in contributing to its success.
Information and technology: This category includes knowledge, information, and techniques needed for service management.
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