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BCS BAP18 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain the role of the enabling activities Explain the rationale for taking a holistic view when investigating a business situation
Topic 2	Identify that there are three areas of competency for a BA Explain the rationale for building conceptual models of a business situation
Topic 3	Explain the role of the doing activities in conducting the work of the transformation Apply the PESTLE technique to analyse the external environment of an organisation
Topic 4	Show understanding of how the five types of high level activity within a business activity model Apply the CATWOE technique to explore stakeholder business perspectives
Topic 5	Apply the resource audit technique to analyse the internal environment of an organisation strategic analysis and definition; business analysis; IT systems analysis
Topic 6	Describe stakeholders in terms of their power influence and level of interest Apply Porter’s Five Forces technique to analyse the external environment of an organisation
Topic 7	Apply the MOST technique to analyse the internal environment of an organisation Business knowledge and professional techniques
Topic 8	Understand how to construct a conceptual business activity model, based on a given scenario Identify the generic stakeholder categories defined in the stakeholder wheel

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The exam cost of the BCS BAP18 Certification Exam is 1,000.00 USD for ACBSP members and 1,300.00 USD for non-members.

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Disaster Recovery and Business Continuity
Security
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ISO 17799 (EN)
Business Continuity Management (BCM) Standards and Frameworks
Incident Handling (specialty)
Practice Exam
Understanding the Business Recovery Process at Work (specialty)
Understanding the Business Continuity Process from the Perspective of BODs (specialty)
Understanding Business Continuity Planning (BCP) Documents from SCI Perspective (specialty)
Stress Management and Critical Supply Chain Practices
Security Practice
ISO 27001 / 27002 Accreditation and Certification
Information Security Standards and Frameworks
Operations Management Practices in a Non-Disaster Environment
CyberSecurity Incident Handling Practices

BCS Practitioner Certificate in Business Analysis Practice 2018 Exam Sample Questions (Q25-Q30):

NEW QUESTION # 25
Bessant Co.manufactures and sells clothing. The company is every profitable and the IT director would like to invest some of these profits into improving the technical infrastructure of the company, which would help the organic growth of the company. However, the finance director would like to use the profits to acquire one of its competitors.
Shelly is the business analyst on this project and she recognises that the IT and finance director do not agree on the future direction of the business. Once prefers organic growth and the other, growth by acquisition.
What technique COULD Shelly use to improve her understating ot these two different perspectives?

A. POPIT model.
B. CATWOE.
C. SWOT analysis
D. The power/ interest grid

Answer: A

NEW QUESTION # 26
Elizabenth is an external consultant who is helping a company streamline its process. She has not worked for this company before.
The managing director (MD) has explained that some of the line managers feel that this work is unnecessary, whilst others are concerned that their staff will be made redundant as a result of her recommendations. He is keen for Elizabeth to get an understanding Elizabeth with an of organization staff and for the involve line manager in formulating potential improvements. The MD has provided Elizabeth with an organizational chart, detailing the business areas she needs to investigate, as well as the names of the line managers involved.
To understand the concerns of operational staff and line managers, which pair of techniques SHOULD she use first?

A. Observation and scenario analysis
B. Business activity modeling and fishbone diagrams.
C. Document analysis and mind maps.
D. Interviews and rich pictures.

Answer: D

NEW QUESTION # 27
An airline has agreed that the following Key performance indicator (KPI) will help measure one of the airline's Critical Success Factors (CSFs) -customer service. The KPI is the percentage of customers rating our service as excellent in an independently administrator customer survey.
In the current year, the performance objective associated with KPI is 70%. The airline, therefore, aims for at least 70% of customers rating its service as excellent.
Which of the following activities in a Business Activity Model would establish whether the KPI and its associated performance objective is being achieved?

A. Agree performance objective.
B. Deliver customer service.
C. Define customer satisfaction.
D. Monitor customer satisfaction.

Answer: D

Explanation:
Explanation
The activity that will establish whether the KPI and its associated performance objective is being achieved is
"Monitor customer satisfaction". This activity involves monitoring the customer satisfaction survey results in order to track the performance of the KPI and ensure that the performance objective is being met.

NEW QUESTION # 28
A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following:
* The time to deliver orders for products
* Consumer satisfaction with products.
* Wastage in product production.
* The qualifications of production employees
Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

A. Learning and growth
B. Customer.
C. Financial
D. Internal business process.

Answer: D

NEW QUESTION # 29
EuroCoach is a holiday coach company that Is reviewing its internal business processes. The following requirement for improvement has been logged as a business rule:
'EuroCoach Is now legally responsible for ensuring that passengers taking cross-border journeys have valid passports and visas (If applicable) tor the countries to which, and through which, they will travel' Which type of business rule is this?

A. External requirement.
B. Internal policy.
C. External constraint.
D. Internal processed

Answer: C

Explanation:
Explanation
This business rule is an external constraint, meaning it is an externally imposed requirement that the company must adhere to in order to remain compliant with the law. This type of business rule is outside of the company's control and must be taken into account when designing processes and systems.

NEW QUESTION # 30
......

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