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The Avaya 72301X exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. The exam is available in English and Japanese language. The exam covers a range of topics such as Avaya Aura Communication Manager, Avaya Aura Messaging, and Avaya Aura Session Manager. The exam also covers topics such as user administration, system administration, and troubleshooting.

The Avaya 72301X exam is a comprehensive certification that is designed to test the knowledge and skills of IT professionals who work with Avaya Aura® Communication Applications. It is a globally recognized certification that demonstrates the candidate's ability to use and support these applications effectively. It is an excellent way for IT professionals to demonstrate their expertise in this field and advance their careers.

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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q38-Q43):

NEW QUESTION # 38
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?

A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform Configuration Avaya Aura Media Server.
B. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform Configuration Attributes.
D. Use Avaya Aura System Manager web GUI to access the Inventory Manage Elements, and then edit the Avaya Breeze ™ element.

Answer: A

NEW QUESTION # 39
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

A. Using a direct H323 trunk group between CM and AAM.
B. Using an in-directly routed H.323 trunk group between CM and AAM via Session Manager
C. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
D. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

Answer: D

NEW QUESTION # 40
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?

A. D8
B. D6
C. D7
D. D5

Answer: C

Explanation:
Explanation
https://quality-one.com/8d/#:~:text=The%208D%20problem%20solving%20process,similar%20problems%20in

NEW QUESTION # 41
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

A. Update the Knowledge Management database.
B. Implement a solution.
C. Identify a patch to fix the problem.
D. Determine the cause.

Answer: D

NEW QUESTION # 42
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

A. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
B. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
C. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.
D. Export the SBCE identity certificate and import it into SM.

Answer: B,C

NEW QUESTION # 43
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