新版Experience-Cloud-Consultant考古題 - Experience-Cloud-Consultant信息資訊

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Salesforce Experience-Cloud-Consultant考試是一項認證,可以證明實施和管理Experience Cloud解決方案的專業知識。該考試適用於有設計和實施以用戶體驗為重點的面向客戶解決方案經驗的個人。認證考試測試候選人設計和實施符合業務要求並提供無縫客戶體驗的Experience Cloud解決方案的能力。

Salesforce Certified Experience Cloud Consultant 認證是專業人士展示他們在實施和管理 Salesforce Experience Cloud 解決方案方面的專業知識的有價值的標誌。認證考試具有挑戰性,但是通過正確的準備和經驗,候選人可以通過考試並獲得認證。認證顧問可以享受許多職業機會和更高的薪水,使這種認證成為任何 Salesforce 專業人士值得投資的價值。

新版Experience-Cloud-Consultant考古題

Salesforce Experience-Cloud-Consultant信息資訊 - Experience-Cloud-Consultant熱門題庫

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最新的 Salesforce Consultant Experience-Cloud-Consultant 免費考試真題 (Q19-Q24):

問題 #19
Dreamscape Flowers needs to create a digital experience that meets the following requirements:
* It allows for collaboration between customer and partner users.
* Self-service for customer users is available.
* Partner users create or resolve cases for their customers and need to see case data on a dashboard.
* Partner users do not manage Leads, Opportunities, or Campaigns.
Which license type should a Salesforce Admin use for these partner users?

  • A. Employee Community
  • B. Partner Community
  • C. Customer Community
  • D. Customer Community Plus

答案:D


問題 #20
Northern Trail Qutfitters implemented a chatbot on its Experience site.
Which three KPIs could be used to help understand the chatbot's impact on customer service?
Choose 3 answers

  • A. Case deflection
  • B. Average Handle Time compared to Bot Session Time
  • C. Number of lead records created
  • D. Case Type by Issue
  • E. CSAT (Customer Satisfaction score)

答案:A,B,E


問題 #21
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.

  • A. Metadata API is ideal for when the changes are complex.
  • B. Metadata API can be used programmatically as well as declaratively.
  • C. Metadata API supports migrating all Communicates settings and features.
  • D. Metadata API is ideal when multiple work streams are involved.

答案:B,C,D


問題 #22
DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?

  • A. Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
  • B. Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.
  • C. Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
  • D. Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.

答案:C


問題 #23
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers

  • A. Customer Community Plus
  • B. External Apps
  • C. Channel Account
  • D. Commerce Portal

答案:B,D


問題 #24
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