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The Cisco 500-443 exam, also known as the Advanced Administration and Reporting of Contact Center Enterprise certification exam, is a comprehensive test designed to assess the skills and knowledge of IT professionals working with Cisco's contact center enterprise solutions. This exam is intended for individuals who are responsible for the administration, configuration, and maintenance of contact center systems in large organizations. It is an advanced-level certification exam that requires a deep understanding of Cisco's contact center enterprise architecture, including its various components and features, as well as the ability to manage and troubleshoot complex contact center scenarios.

Cisco 500-443 Exam Blueprint

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The Cisco 500-443 (Advanced Administration and Reporting of Contact Center Enterprise) Exam is a certification program that is designed to test an individual's skills in managing and administering a complex contact center enterprise. This exam is intended for professionals who have experience in contact center operations and are looking to enhance their skills and knowledge in this area. Successful completion of the exam demonstrates that one has the expertise needed to oversee and support a contact center enterprise.

Cisco Advanced Administration and Reporting of Contact Center Enterprise Sample Questions (Q63-Q68):

NEW QUESTION # 63
Which command is used to examine detailed events processed by the call router with Cisco Unified Contact Center Enterprise?

A. showlogs rtr options..
B. dumplog router options..
C. dumplog rtr options..
D. viewlogs rtr options..

Answer: C

NEW QUESTION # 64
Which two statements about when you install/deploy Cisco Unified Contact Center Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

A. You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM.
B. You can enable hyper-threading at the hypervisor level.
C. You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM.
D. You can enable hyper-threading at the Guest OS level.
E. You cannot enable hyper-threading at the hypervisor level.

Answer: D,E

NEW QUESTION # 65
Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

A. In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.
B. Test your scripts to ensure that all routing logic is correct.
C. Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.
D. In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.
E. Configure default labels for each skill group using the Configuration Manager.
F. Configure default labels for each dialed number using the Configuration Manager.

Answer: A,C,F

NEW QUESTION # 66
What must be enabled when configuring voice gateways to support SIP dialers?