Free PDF Quiz 2023 C-C4H510-21: Certified Application Associate–SAP Service Cloud 2111

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SAP C_C4H510_21: Certified Application Associate - SAP Service Cloud 2111 exam is a valuable certification for professionals in customer service management, sales, marketing, and related fields. Passing C-C4H510-21 exam demonstrates that the individual has a thorough understanding of SAP Service Cloud and can effectively implement it in a business environment. With the right preparation and training, candidates can pass the exam and take their career to new heights.

SAP C-C4H510-21 (Certified Application Associate - SAP Service Cloud 2111) Exam is a certification exam that assesses the knowledge and skills of individuals in the area of SAP Service Cloud. SAP Service Cloud helps organizations to provide excellent customer service by enabling them to manage customer inquiries and issues efficiently. Certified Application Associate – SAP Service Cloud 2111 certification exam is designed for individuals who are seeking to validate their expertise in SAP Service Cloud and demonstrate their ability to configure and implement SAP Service Cloud solutions.

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The C_C4H510_21 certification exam consists of 80 multiple-choice questions that test the candidate's knowledge and practical experience with SAP Service Cloud. C-C4H510-21 exam duration is 180 minutes, and the passing score is 64%. C-C4H510-21 exam is available in English, Japanese and German languages and is delivered in a proctored environment. SAP recommends that candidates have at least six months of experience with SAP Service cloud before attempting the exam.

SAP Certified Application Associate – SAP Service Cloud 2111 Sample Questions (Q107-Q112):

NEW QUESTION # 107
Question 42: You want to create a service ticket with a reference to an installed base, but installed base is not available for selection.
What could be the reason?

A. The installed base is in status "In Preparation" and needs to be activated.
B. The address of the installed base does not match the account.
C. You need to be maintained as the contact for the installed base.
D. You need to update the skills in the service ticket and the installed base.

Answer: A

NEW QUESTION # 108
Which fields can be pre-filled in the ticket template when you create a maintenance plan? Note: There are 3 correct answers to this question.

A. Ticket Type
B. Service Category
C. Ticket ID
D. Installed Base
E. Priority

Answer: A,B,E

NEW QUESTION # 109
Which type of categories can be used in the service catalog? Note: There are 3 correct answers to this question.

A. Maintenance category
B. Incident category
C. Service category
D. Warranty category
E. Cause category

Answer: B,C,E

NEW QUESTION # 110
What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?