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Microsoft MS-740 certification exam is a great way to enhance your career prospects and demonstrate your expertise in Microsoft Teams troubleshooting. By passing MS-740 exam, you will be able to showcase your competence in handling complex issues related to Microsoft Teams and provide your organization with the assurance that you have the necessary skills to resolve any technical issues that may arise.

The MS-740 exam covers a wide range of topics, including configuring Teams settings, troubleshooting call quality issues, managing user access, and resolving connectivity problems. It is designed to test the candidate's ability to diagnose and resolve issues related to Teams deployment, configuration, and management. Passing MS-740 exam demonstrates that the candidate has the skills and knowledge necessary to effectively manage and troubleshoot Teams in an enterprise environment.

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MS-740 Certification Sample Questions

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Microsoft Troubleshooting Microsoft Teams Sample Questions (Q93-Q98):

NEW QUESTION # 93
You support a Microsoft Teams environment for a company.
A user is unable to share an uploaded file from their device in a chat with another user. The following error message displays:

You need to troubleshoot and resolve the issue. What is the cause of the issue?

A. SharePoint permissions prevent the user from sharing the file.
B. The user does not have a SharePoint license.
C. The user exceeded their OneDrive storage quota.

Answer: A

NEW QUESTION # 94
You support a Microsoft Teams environment for a company.
You review the error message that displays for users. The error message is shown in the Sales Team Files exhibit. (Click the Sales Team Files tab.)

For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 95
A user sets up a Microsoft Teams meeting on a device that runs macOS.
The user reports that they are disconnected from calls and meetings when they start sharing content.
You need to export the media logs to investigate the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Review the ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog log file.
B. Review the ~/Library/Application Support/Microsoft/Teams/logs.txt log file.
C. Review the ~/Library/Application Support/Microsoft/Teams/skylib/*.blog log file.
D. Use the keyboard shortcut: Option + Command + Shift + 1 and review files at the location ~/Downloads.
E. Turn on media logging and restart the Teams app.

Answer: A,C,E

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files#media-logs

NEW QUESTION # 96
Users from a company are collaborating with guests from other tenants.
The company's users report that they are unable to send messages to guest accounts.
You need to resolve the issue.
What should you do?

A. Enable chat in Guest access.
B. Modify Guest access settings to allow guest access.
C. Add the domains for the guest accounts to the external access allow list.
D. Update the Global messaging policy to enable chat

Answer: C

NEW QUESTION # 97
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Call Analytics, determine whether a voice call from the user was registered and review relevant call statistics.
Does the solution meet the goal?

A. Yes
B. No

Answer: B

NEW QUESTION # 98
......

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