The Impact of COVID-19 on the Digital Payment Market: A Survey of Consumers’ and Merchants’ Behaviors and Preferences

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The Global Digital Payment Market Size was estimated at USD 3.53 trillion in 2018 and is anticipated to grow at a CAGR of 24.4% to reach USD 19.89 trillion in transaction value by 2026.

The Global Digital Payment Market Size was estimated at USD 3.53 trillion in 2018 and is anticipated to grow at a CAGR of 24.4% to reach USD 19.89 trillion in transaction value by 2026.

The term "digital payment" describes the transfer of money using electronic devices like laptops, tablets, and mobile phones. The last few years have seen constant advancements in this technology. The digital payment system now offers a wide variety of new payment methods, ranging from online purchases and card swapping to tapping NFC cards and scanning codes. This ongoing advancement and the abundance of payment options are hastening the adoption of digital payments. A further factor driving up demand for digital payments is the expansion of internet connectivity everywhere. The widespread use of smartphones is enticing people to engage in digital marketing.

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Information about the report:

  • Forecast Timeframe: 2019-2026
  • The starting year is 2018
  • Market Size in 2018 - USD 3.53 trillion
  • The market size in 2026 will be USD 19.89 trillion
  • CAGR - 24.4%
  • Segments Included: according to deployment type, application, enterprise type, sector, and geographic region


The Digital Payment Market is a large and growing sector that covers various aspects, such as market size, market share, market segment, and industry. The market size is the total amount of money that service providers make when they sell their products to customers. Market share is the portion of the market that a single provider or a group of providers controls. The term market segment refers to the different categories of applications based on their functions, features, or target users. The term industry refers to the different sectors or domains that use applications for their business operations or activities.

Analyses of the worldwide Digital Payment Market are conducted across regions, end-user industries, and material types. The study includes a thorough examination of segments and their sub-segments with the aid of tabular and graphic depictions. The segmentation can help investors and market participants create plans based on the report's list of the segments with the highest revenue growth rates.

By Payment Type Analysis, 

The payment type segment is broken down into mobile payments, online banking, point of sale (POS), and digital wallets. The point of sale (POS) segment is further divided into proximity payment and remote payment, while the mobile payment segment is divided into proximity payment and remote payment. Near-field communication through the card is also subdivided into these segments.

By Industry Analysis, 

The following industries are included in digital payment: media entertainment, retail, BFSI, automotive, medical healthcare, transportation, consumer electronics, and others (education, IT telecom, etc.).

The retail industry is experiencing tremendous growth as a result of the digitization of payments. The retail industry was one of the first to accept digital payments. Debit and credit cards were the primary methods of payment in retail during the early days of digital payments. Because of current advancements in the payment sector, retailers have upgraded their payment methods. The use of mobile payment and digital wallets has increased, and retailers now provide a payment option upon customer request. In addition, vendors are providing cards, QR code scanners, and NFC-compatible payment devices at POS systems.

By Analysis, 

With the introduction of online banking tools like NEFT or RTGS, digital payments in the BFSI sector got their start. Because they are more familiar with the process, traditional users find online banking to be more secure than any other. The user can transfer money, pay fees or bills, manage accounts, or even apply for insurance policies, investment plans, and saving options with online banking payments. Banks are providing partnerships with other banks for direct transactions through bank accounts for mobile payment types. Users can complete the transaction more quickly with the help of this facility. According to the digital payment market analysis, this has resulted in the significant uptake of online payments for buying, online or in-store shopping, and paying bills, among other things.

By Key players Analysis

MasterCard, Visa, PayPal, Google, Amazon, Alipay, and other major companies are some of the major players in the mobile payment technology market. By using tactics like partnerships and collaborations to offer digital payment solutions across the regions, these businesses are making a significant contribution to this market. The digital payment market forecast also indicates that the players are heavily investing in tailoring their products to the needs of the market. The current payment methods have been taken into consideration when developing these innovations so that the provider adopting the new technology will not incur significant costs.

By Region, 

India and Japan are expected to gain more traction in the digital payment market during the forecast period, with Asia-Pacific expected to continue to dominate. When compared to other regions, APAC is likely to have a higher adoption rate for mobile wallets and payments. Due to the high smartphone penetration in China and India, both of which have large populations, the market for digital payments has abundant opportunities.

The study report provides a thorough analysis of the Digital Payment Market size globally, including regional and country-level market size analysis, CAGR estimation of market growth during the forecast period, revenue, key drivers, competitive background, and sales analysis of the payers. The paper also discusses the principal risks and challenges that will be encountered over the projected period. The market for Digital payments is divided into two categories: type and application. Players, stakeholders, and other participants in the global Digital Payment Market industry will be able to gain the upper hand by using the study as a valuable resource.

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