Guide to Fix QuickBooks Error PS036 (Can’t Verify Payroll Subscription)

Payroll Error PS036 is a technical error observed when using the QB Payroll program which is mostly a result of an expired/inactive payroll subscription or corrupted QuickBooks data. This issue can pretty easily be fixed. This article contains all the elaborate details to help you fix QuickBooks Payroll Error PS036.

What are the common causes behind QuickBooks Error PS036?

Some main instigators of payroll Error PS036 are:

Payroll subscription being inactive or expired.
File named “ini” corrupted.
QuickBooks not updated recently.
Windows is not compatible with the installed copy of QuickBooks.
The EIN number is incorrect.
PSID of the company is erroneous.

Methods for easy resolution of QuickBooks Payroll Error PS036

Different methods can be employed for the rectification of QuickBooks payroll error code PS036. These are:

Method 1: Double-check Payroll Subscription status in QuickBooks

Run QB Payroll Service Account, and then log in to the account.
Now, go to Employee, then My Payroll Services, from there to Account or Billing Information. Now, go to Employee.

Check the subscription status and if expired, renew it after careful billing.
This should fix Error PS036.

Method 2: Renaming the file named “Paysub.ini”

The steps to rename the file are:

Go to “My PC”, and search for “Paysub.”
Now, right-click this file and click on “Rename”, just append ‘.old’ at the end and click anywhere on the screen to save the new name.
This should fix the ongoing issue.

Method 3: Reset previous QuickBooks updates

The steps to reset QB update are simple and involve the following steps:

Right-click QB and click Run as administrator.
Then, click on “Help”, and then “Update QuickBooks Desktop”.
Then, go to “Options”, and mark the box “Mark All’, then “Save”.
Then, choose “Reset Updates” box and click on “Update Now”.
Let the updates get downloaded completely, and then start set them up upon restarting QB.

Method 4: Use of QuickBooks Tool Hub

Set up QuickBooks Tool Hub first.
Run it, then go to Company File Issues, now click Run QuickBooks File Doctor.

Choose Browse, and then click Check your file, and then the Continue
Go to the Next tab and let the scan be finished.
Now, run the QB payroll again and check if QB Error PS036 has been sorted out.

Summing Up!

By now, we believe that you might be well-versed with the steps to fix the QuickBooks error message PS036. Whereas, if the error continues to trouble you, then we can help you. You can consult our team professionals using our QuickBooks payroll support number i.e., 1-800-761-1787 and let our experts and certified professionals resolve the issue for you. If you have any query, please don’t hesitate to contact us.