How does virtual number work and how does it differ from a regular number?
At first glance, a virtual number for calls doesn't differ from an ordinary number. All the difference is "under the hood". Such numbers work through IP-telephony (i.e. over the Internet) and are tied to a specific SIP ID. One of the advantages of this approach is discussed above (no link to location). In addition, the virtual phone number getvoipnumbers.com for calls has a number of other advantages.
This means that the virtual number for outgoing and incoming calls can have any combination.
Another category that needs attention is beautiful virtual phone numbers (bronze, silver, gold, etc.). For some, they can become part of a company's image, helping to impress users (beautiful sequences can cost several hundred thousand rubles). And someone, when choosing a phone number, may be guided by numerology. The combination can be not only beautiful, but also useful for business, bringing good luck and attracting clients.
Relatively low communication costs
By using a virtual number for outgoing calls, you can achieve significant savings and spend much less than with traditional or mobile telephony. Savings depend on the specifics of the company, the number of calls, the regions to which calls will be made, the type of number, the region of its ownership and some other factors. In terms of specific numbers, on average, after switching to virtual numbers, companies reduce communication costs by 30%. But in some cases, savings are as high as 80%. When planning to connect a virtual number, you can analyze the tariffs of operators offering IP-telephony services and roughly understand how much you can save.
Multichannel and useable from any location
You can assign one virtual number to a whole department or even a call-center. There is no need to gather specialists in one place. IP-telephony possibilities allow deploying PBX for serving geographically distributed subscribers (office staff, remote operators working in the field, etc.). They need only Internet access. It is possible to configure call distribution rules and apply different scenarios (including depending on time of day, day of week, etc.).
Virtual number for calls can work not only with IP PBX. This means that it is suitable for very small companies and even for private use. In this case, you do not have to specially deploy any infrastructure. You just buy the combination you like from your provider, who makes it work by himself. All you need to use the number is Internet access.
Integration with CRM and other external systems
An important argument in favor of moving to IP-telephony and using virtual numbers for receiving/call making is a possibility of their integration with CRM-systems and other software you use for your work. IP-telephony providers offer ready-made integration modules with popular solutions (everything is set up in a couple of clicks). Also, if necessary, you can order add-ons to "make friends" some specific software with IP PBX and virtual number. In addition, there are specialized services "connectors" that can mediate the integration of IP-telephony with CRM and other software products (systems).