What is Employee Engagement?

Employee engagement is the strength of the mental and emotional connection employees feel toward the work they do, their teams, and their organization. Employees who feel connected to their organization work harder, stay longer, and motivate others to do the same.

Employee engagement affects just about every important aspect of your organization, including profitability, revenue, customer experience, employee turnover, and more. Research shows that 92% of business executives believe that engaged employees perform better, boosting the success of their teams and the outcomes of their organizations.

Why is employee engagement important?

Research shows that employee engagement initiatives make people more inclined to work harder and solve problems, grow and develop faster, get along with people better, and stay longer at a company. All these factors have a measurable business impact, and contribute to organisational success.

The terms engagement and job satisfaction are often used interchangeably. However, research has revealed that although there is some overlap in the drivers of engagement and satisfaction, there are also key differences in the components that determine each. Some experts define engagement in terms of employees’ feelings and behavior. Engaged employees might report feeling focused and intensely involved in the work they do. They are enthusiastic and have a sense of urgency. Engaged behavior is persistent, proactive and adaptive in ways that expand the job roles as necessary.