It looks intimidating to experience payroll update issues because they could cause the entire payroll procedure to halt. When a user tries to download payroll updates, errors like QuickBooks Error 12002 appear. The user receives a message from QuickBooks to apply the most recent payroll updates while they are still trying to resolve QuickBooks error 12002. The wrong internet explorer settings and the incorrect firewall configuration are just two of the causes of this failure. For the problem to be resolved, Intuit® advises checking the Internet Explorer settings. You can find all the extra troubleshooting procedures to fix error 12002 in QuickBooks in this article's further sections, so this isn't the only approach to try out.

A Brief Review of QuickBooks Payroll Update Error 12002

As an online service, QuickBooks Payroll needs a reliable internet connection to obtain the most recent payroll tax information for processing payroll. QuickBooks displays a variety of error codes, such as error codes 12057, 12029, and 12007, whenever the internet connection is down or the software has been unable to access the internet for some reason. The QuickBooks Update Error window occasionally appears along with this error, which is shown underneath the update QuickBooks window.

Causes of QuickBooks Error 12002

Understanding the causes of error code 12002 is also helpful because it will enable you to identify and pinpoint the error's precise root cause. The list of all known causes of QuickBooks payroll update error 12002 is as follows: 

• A 12002 error code QB could be caused by errors in Internet Explorer's setting configuration. 
• You don't have Internet Explorer set as your default browser. 
• QuickBooks error 12002 could be brought on by issues with the QuickBooks Desktop installation. 
• QuickBooks is unable to access the server due to a network freeze or timeout, which results in error 12002. 
• The error 12002 QuickBooks will occur if the internet connection is sluggish or of poor quality. 
• QuickBooks's internet connectivity may be restricted or blocked by the anti-virus software.

Methods To Fix QuickBooks Error 12002

Method 1: Check your Internet Connection 

• Click Help in the QuickBooks software after opening it. 
• By clicking on it, you can examine the Internet Connection Configuration.
• Make sure the connection is configured to use the internet connection on your PC. 
• After selecting Next, click Done. 
• Update once again to confirm that the error has been fixed.

Method 2: Change Internet Explorer's settings 

• Click the gear icon in the top right corner of Internet Explorer once it is open. 
• After choosing Internet Settings, go to the Security tab. 
• Verify that the security setting is not on High by clicking the Globe icon. 
• Choose Never Dial a Connection from the Connections tab and then click OK.

• Check the Automatically Detect Settings box from the LAN settings section, and uncheck the Use a Proxy Server box. 
• Type in the right port number and address. 
• Make sure you don't deselect the Use a Proxy Server box if the settings indicate that port 80 should be used. 
• Go to the Advanced tab after clicking OK. 
• Follow the link to the Use TLS 1.2 checkbox and click Restore Advanced Options. 
• Make sure the Use TLS 1.2 checkbox is selected.

• After selecting OK, close Internet Explorer. 
• Restart Windows, then try again to execute the payroll update. 
• Go to the next fixing step if QuickBooks Error 12002 continues to occur.

Method 3: QuickBooks Should be Added to the Windows Firewall Exception Port 

• Type Windows Firewall into the Search Programs Files search box by clicking the Windows Start button. 
• In the list, select Windows Firewall at the top. 
• Click the right mouse button on Inbound Rules after selecting Advanced Options from the left pane.
• Select New Rule, then pick the appropriate Port. 
• As soon as the TCP is chosen, click Next. 
• Choose the appropriate Port for your QuickBooks Desktop version. 
• The port number for QuickBooks 2019 is 8019, for QuickBooks 2018, it is 56728, 55378, and 55382, and then for QuickBooks 2017, it is 56276, 55368, and 55372. 
• Choose Allow Connection, then press Next. 
• Make sure to tick the boxes next to each profile that appears in the pop-up window. 
• After entering a name for this new rule, click Next. 

• To configure the Outbound rules, click Complete and then go through the same procedures.

Method 4: Change the Default Browser to Internet Explorer

• By simultaneously hitting the Windows and R buttons on the keyboard, you can open the Run box. 
• Enter INETCPL.CPL in the Run window and then click OK. 
• Also, select the Programs tab and then select Make Internet Explorer the default browser. 
• On your screen, a default window app will be already active. Select Internet Explorer as the computer's default browser in the section for web browsers. 
• Check for the QuickBooks Desktop error 12002 after you're finished. 

Method 5: Repair the Internet Explorer App 

Fix the following problems if Internet Explorer-related problems result in QuickBooks error 12022: 

• Exit all of your system applications, including Internet Explorer, to start. 
• Now open the Run window by simultaneously hitting the Windows and R keys. 
• Enter INETCPL.CPL here, then click OK. 
• Select the Advanced tab in the Internet Options bar in the new window that has  just appeared.
• Choose Reset from the list of options under Reset Internet Explorer Settings. 
• If you need to delete the data associated with your home pages, search engines, accelerators, protection tracking, and Active X Filtering, check the box that reads Delete personal settings. 
• The Reset Internet Explorer settings popup should be closed once IE has completed the reset process. 
• After completing all of this, launch Internet Explorer once more.

Wrapping Up!!!

Hopefully, taking the actions outlined in the article's description will enable you to resolve QuickBooks Error 12002. If for any reason the error cannot be fixed or if you feel uncomfortable carrying out the troubleshooting procedures, call our error support team helpline number at +1-800-615-2347.

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