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SAP E_C4HYCP_12 certification exam is designed to test and validate the knowledge and skills of professionals who specialize in providing product support for the SAP Commerce Cloud. E-C4HYCP-12 exam is intended for individuals who have a strong background in SAP Commerce Cloud, and who are interested in demonstrating their expertise to potential employers and clients.

SAP E-C4HYCP-12 certification exam consists of 80 multiple-choice questions that need to be completed within 180 minutes. E-C4HYCP-12 exam covers various topics related to SAP Commerce Cloud product support, including product installation, configuration, customization, and troubleshooting. E-C4HYCP-12 exam also tests the candidate's understanding of SAP Commerce Cloud architecture, functionalities, and key features. To pass the exam, candidates need to score at least 65%.

The SAP E-C4HYCP-12 exam covers a range of topics related to SAP Commerce Cloud, including installation, configuration, troubleshooting, and maintenance. Candidates will be tested on their ability to diagnose and resolve technical issues, as well as their knowledge of best practices for managing SAP Commerce Cloud deployments. E-C4HYCP-12 exam consists of 80 questions and candidates have 180 minutes to complete it. Successful candidates will be awarded the SAP Certified Product Support Specialist - SAP Commerce Cloud certification, which demonstrates their ability to provide high-quality support for SAP Commerce Cloud deployments.

E-C4HYCP-12 Certification Materials

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SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q19-Q24):

NEW QUESTION # 19
When you troubleshoot a catalog synchronization issue, which files do you check first?Note: There are 3 correct answers to this question.

A. JDBC log files
B. Sync Media dump files
C. local.properties file
D. localextensions.xml file
E. Database dump files

Answer: B,C,D

Explanation:
The files that you should check first when troubleshooting a catalog synchronization issue are the sync media dump files, the localextensions.xml file, and the local.properties file. The sync media dump files contain information about the synchronization status and errors. The localextensions.xml file contains information about the extensions that are installed and active. The local.properties file contains information about the configuration settings and properties of the system.

NEW QUESTION # 20
What activity does SAP recommend to escalate an SAP support incident?

A. Contact the customer's Customer Engagement Executive (CEE).
B. Contact the Customer Interaction Center (CIC).
C. Create another incident with very high priority (P1).
D. Contact the incident processor directly via e-mail and increase the priority of the incident.

Answer: B

Explanation:
The recommended activity to escalate an SAP support incident is to contact the Customer Interaction Center (CIC). The CIC is available 24/7 and can provide a central point of contact for queries such as existing incidents, incident escalations, SAP ONE Support Launchpad navigation, S-user ID management, and more. You can contact the CIC by chat, phone, email, or Twitter. You do not contact the incident processor directly via email or increase the priority of the incident, as this may not be effective or appropriate. You do not create another incident with very high priority (P1), as this may cause confusion or duplication. You do not contact the customer's Customer Engagement Executive (CEE), as this is not their role. Reference: 2

NEW QUESTION # 21
How can you avoid bottlenecks in the SAP Commerce platform?Note: There are 2 correct answers to this question.

A. Check the average number of items per second imported by ImpEx to validate that the cache size is sufficient.
B. Avoid using the lazy-loading mechanism when coding in the development phase.
C. Schedule a regular cleanup of the props table.
D. Switch off relations ordering to improve the performance of the import and the synchronization.

Answer: A,C

NEW QUESTION # 22
How do you persist changes to enable and disable JDBC logging?

A. Backoffice Administration Cockpit
B. Configuration properties file
C. Java code
D. SAP Commerce Administration Console

Answer: B

NEW QUESTION # 23
How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.

A. SAP Commerce can use the DSML protocol within LDAP.
B. SAP Commerce imports user and group data from an external LDAP system.
C. SAP Commerce converts LDAP query results to ImpEx.
D. SAP Commerce writes actions to the connected LDAP system.

Answer: A,B

Explanation:
SAP Commerce uses the LDAP protocol to import user and group data from an external LDAP system and to use the DSML protocol within LDAP. LDAP is a protocol for accessing directory services over a network. SAP Commerce can use LDAP to synchronize user and group data with an external directory server such as Active Directory or OpenLDAP. DSML is a protocol that allows LDAP operations to be performed using XML over HTTP. SAP Commerce can use DSML to communicate with LDAP servers that support this protocol. SAP Commerce does not convert LDAP query results to ImpEx, nor does it write actions to the connected LDAP system. Reference: 1

NEW QUESTION # 24
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